TechFlow, April 20 — According to an official announcement, Bitget has released a statement regarding abnormal trading activities in the VOXELUSDT futures trading pair. The full statement is as follows:
"Between 16:00 and 16:30 on April 20, 2025 (UTC+8), we observed unusual trading volume and price fluctuations in the VOXELUSDT futures trading pair on the Bitget platform. Upon investigation, suspicious market manipulation by certain users during this period triggered our risk control system. Trading, deposit, and withdrawal functions for the related accounts have been temporarily suspended. All other users are unaffected, and platform funds remain entirely secure.
To maintain a safe and fair trading environment, we will implement risk management measures against the involved accounts within the next 24 hours and restore their restricted functions upon completion. Additionally, for users who actively participated in VOXELUSDT futures trading between 16:00 and 16:30 on April 20 (UTC+8) and incurred losses on their positions in this contract, a compensation plan will be introduced. Affected users should contact Bitget's official customer service to submit a support ticket. Moving forward, Bitget will continue optimizing its risk control systems and implementing enhanced security measures to protect the interests of the broader user community. Thank you for your support and understanding."
