TechFlow news — On September 15, Star, CEO of OKX, posted on X stating that the platform will fully compensate 100% of all affected customers regarding the derivatives contract anomaly that occurred on September 13, and issued an apology. "We fully understand how important trading system stability is to our customers. Over the past 10 years, our team has continuously improved our SLA, but due to the complexity of trading systems, we still encounter minor issues every few months. We sincerely apologize for this and will strive to make our systems increasingly stable."
It is understood that OKX officially announced its compensation plan for the contract anomaly event on the evening of September 14, with compensation to be directly distributed in USDT to affected users' accounts by September 20, including reimbursement of transaction fees incurred during this incident.
