Huobi HTX C2C Select Site Achieves Five-Month "Zero Freezes" Record, Then Strikes Again: Launching "Special Campaign Against Violating Merchants"
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Huobi HTX C2C Select Site Achieves Five-Month "Zero Freezes" Record, Then Strikes Again: Launching "Special Campaign Against Violating Merchants"
The launch of this special operation aims to further strengthen constraints on non-compliant merchants, comprehensively upgrade the risk control system, and safeguard users' core interests based on these achievements.
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On August 25, HTX announced the official launch of its C2C Select Station's "Special Action Campaign Against Violating Merchants." Notably, five months after the launch of the Select Station, HTX has achieved a rare industry safety milestone: zero judicial freezes on user accounts, backed by its dual-protection mechanism of "zero freeze + 100% full compensation." This new campaign builds upon that achievement, further strengthening constraints on non-compliant merchants and comprehensively upgrading its risk control system to protect users' core interests.
Five Months, Zero Freezes, 100% Security: Setting the C2C Safety Benchmark
Over the past five months, HTX's C2C Select Station has delivered an unprecedented level of safety and efficiency for user deposits and withdrawals, thanks to strict merchant准入 standards, round-the-clock risk monitoring, and a firm commitment to 100% compensation. Users no longer need to worry about account freezes caused by merchant violations—HTX has delivered on its promise with proven results.
However, some merchants continue to engage in违规 practices such as non-real-name payments, malicious traffic diversion, and placing low-price orders for arbitrage. To ensure long-term stability and security in C2C trading, HTX is taking proactive measures by launching the "Special Crackdown on Violating Merchants."
Zero Tolerance for Violations: Immediate Removal Upon Detection
HTX C2C risk control adheres to the principles of "zero tolerance, full coverage, deep溯源," conducting real-time risk monitoring and providing 7×24-hour protection through intelligent identification technologies to fully safeguard user funds. The current campaign specifically targets the following违规 behaviors:
● Non-real-name payments: Any individual or corporate account found engaging in such activity will be immediately removed, with their deposit frozen and account functions permanently restricted. Intermediaries practicing "funds not passing through accounts" are deemed severely违规, with deposit freezing lasting up to 180 days.
● Judicial freeze risks: If a user’s account is frozen due to a merchant’s actions, the merchant will be immediately removed.
● Malicious advertising and traffic diversion: Activities such as listing low-priced ads to divert traffic for high-price transactions, or luring users to external platforms, are now key targets for enforcement.
● Other violations: Failure to fulfill management obligations, refusal to cooperate with platform investigations, and malicious debt evasion will all result in severe penalties.
HTX reiterates its zero-tolerance stance toward any behavior endangering user fund security. Once confirmed, violators will face immediate permanent suspension, full forfeiture of their deposit, and blacklisting across the industry.
Three-Phase Special Campaign: Comprehensive Evolution of Risk Control System
This campaign follows the principles of "comprehensive screening, precise打击, and long-term prevention" and will be implemented in phases: Phase one, from today until August 29, focuses on concentrated排查 and handling of违规 accounts; Phase two, from August 29 to September 10, involves releasing典型案例 and optimizing risk models, including launching a merchant credit scoring system; starting September 10, the campaign enters its long-term phase, featuring regular publication of trading environment reports, continuous upgrades to risk strategies, and active acceptance of user oversight.
Meanwhile, the platform’s entire risk control system will undergo end-to-end upgrades:
● 24/7 Inspection System: AI combined with expert oversight enables 7×24-hour patrols, real-time monitoring without blind spots, and millisecond-level risk interception;
● Big Data Early Warning Model: Automatically scans over 20 multi-dimensional behavioral data points daily to proactively identify potential risks;
● Dynamic Bottom-Ranking Removal: Strictly enforces the "Monthly Elite Merchant" evaluation—merchants who fail to meet standards will be regularly eliminated;
● Deep Source Tracing and打击: Any user account freeze triggers a Level-1溯源 response to pinpoint the source of risk, immediately update rules, and achieve "one incident resolved, one category eliminated" precision control;
● Strict准入 and Re-audit Mechanisms: Significantly raises merchant certification thresholds and conducts mandatory quarterly re-audits for active merchants to ensure premium spots go only to the most reliable and professional partners;
● Continuous Empowerment via Risk Control Academy: Monthly "Risk Control Academy" training sessions foster an industry culture where merchants "dare not violate, cannot violate, and do not want to violate."
HTX emphasizes that the dual-insurance mechanism of "zero freeze + 100% full compensation" remains fully effective. Should a user suffer a judicial freeze due to a merchant’s violation, the platform will fully cover all losses, ensuring user funds remain unaffected. Users need not fear any card freeze risks—the platform’s protection is always in place.
In the five months since the launch of the Select Station, HTX has proven the reliability of its risk controls and mechanisms through its "zero freeze" record. Now, with this upgraded "Special Action Against Violating Merchants," the platform reaffirms its commitment to user security. Going forward, HTX will continue holding merchants to the highest industry standards, using rigorous risk control to protect user fund safety and working with users to build a transparent, fair, and secure C2C trading environment.
About HTX
Founded in 2013, HTX has evolved over 12 years from a cryptocurrency exchange into a comprehensive blockchain business ecosystem encompassing digital asset trading, financial derivatives, research, investment, incubation, and more.
As a leading global Web3 gateway, HTX follows a development strategy centered on global expansion, ecosystem growth, wealth effects, and security compliance, delivering comprehensive, safe, and reliable value and services to crypto enthusiasts worldwide.
To learn more about HTX, visit https://www.htx.com/ or HTX Square, and follow us on X, Telegram, and Discord. For inquiries, contact glo-media@htx-inc.com.
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