TechFlow News — Matrixport stated in its official community regarding users' concerns about whether the FTX collapse has affected fund security on Matrixport's platform:
The only products affected by FTX’s inability to process withdrawals are the following: BTC fixed-income products (including regular BTC fixed-income products and Trend Smart Earnings products that are based on BTC fixed-income), and the Victoria BTC Fund. A total of 79 users have been impacted by this incident. Since funds across Matrixport’s various products are isolated, the impact on any single product does not spread to others. Therefore, users who did not invest in these two specific products are completely unaffected by the FTX collapse and have incurred no losses. Matrixport has already contacted all 79 affected customers to update them on the current situation and provide follow-up solutions.
