
What Is Infura, the Service That Can Bring Ethereum Deposits and Withdrawals to a Halt?
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What Is Infura, the Service That Can Bring Ethereum Deposits and Withdrawals to a Halt?
In simple terms, Infura is a platform that allows your DApp or exchange to quickly connect to Ethereum without needing to run an Ethereum node locally.
On November 11, multiple investors reported that major cryptocurrency exchanges including Binance, Upbit, and Bithumb appeared to have suspended deposit and withdrawal services for ETH and ERC20 tokens. Ethereum wallet MetaMask also experienced issues such as balance display errors and data delays.
Shortly afterward, Infura, an API service provider for Ethereum and IPFS, announced a temporary outage of its Ethereum Mainnet API service, with the team investigating and working to restore functionality.
What is Infura, and why does it have such a significant impact?
By standard definition, Infura is an IaaS (Infrastructure as a Service) product—a hosted cluster of Ethereum nodes—that allows developers to deploy their Ethereum smart contracts onto nodes provided by Infura, eliminating the need to set up their own Ethereum nodes and significantly lowering the barrier to accessing Ethereum data.
Put simply, Infura is a platform that enables your DApp or exchange to quickly connect to Ethereum without running a local Ethereum node.
Since Ethereum's launch, countless transactions have been packed into blocks, causing full nodes to grow rapidly in size. Downloading and syncing a full node can take several days and may occasionally suffer from data inconsistencies. Therefore, most developers working with full nodes rely on Infura’s infrastructure.
If you've ever used MetaMask, you’ve already interacted with Infura—it serves as MetaMask’s underlying Ethereum provider. That’s why when Infura’s Ethereum API service went down, MetaMask was affected as well.
From a developer's perspective, Infura acts as a Web3 Provider backed by a load-balanced cluster of API nodes. The key benefit is that you never need to worry about node failures—Infura manages all of that automatically. Additionally, Infura offers seamless integration with IPFS.
On October 22, Infura tweeted that it had launched its Filecoin Network API Beta, enabling developers to connect to the Filecoin mainnet and build applications based on Filecoin via this API.

In October 2019, ConsenSys, an Ethereum startup, announced the acquisition of Infura, an Ethereum infrastructure provider.
The latest update from Infura states: “We have added additional online processing capacity for the affected components and are continuing to analyze the root cause of the outage. Recovery operations are underway.”
Vitalik Buterin commented in a community chat that the issue might stem from older versions of Geth, but emphasized that the Ethereum network itself is fine.

Finally, it’s worth noting that during this incident, some wallets and exchanges remained unaffected—such as BitcoinPie Wallet, Math Wallet, and Huobi Exchange—because they do not rely entirely on Infura, instead operating their own API data services and infrastructure nodes. Hats off to them. However, this event highlights the need to gradually "decentralize" critical infrastructure.
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