Paradex Official Notice: Brief System Interruption Fully Resolved, User Funds Always Secure

2026.01.21

Paradex Official Notice: Brief System Interruption Fully Resolved, User Funds Always Secure

Paradex confirmed that the recent brief platform interruption has been fully resolved, with no impact on user fund security. Meanwhile, platform operational data has fully recovered and continues to grow, with trading volume exceeding $1.5 billion.

2026.01.21 - 12:16:46

Paradex

Navigating Web3 tides with focused insights

Paradex has confirmed that the brief platform disruption earlier this week had no impact on the security of any user funds or assets.

The incident occurred during an internal system update and lasted for several hours. It has now been fully resolved, and the platform is operating normally.

The platform emphasized that throughout the event:

User balances were unaffected
All assets remained secure at all times
There was no loss of funds, abnormal transfers, or account risks

Upon identifying the issue, the Paradex team immediately initiated emergency response procedures, advancing repair efforts while continuously providing updates to the community to ensure transparent communication.

Unified Information Channel for Clear and Transparent Communication

During the maintenance period, Paradex used Discord as its sole official channel for announcements to prevent information fragmentation and the spread of unverified reports.

Users received continuous updates through this channel, including:

Progress updates on incident investigation and resolution
Technical status reports
Clear guidance on platform recovery timelines

Team members remained online to directly address user concerns and support individual account checks or clarifications, ensuring user权益 were protected.

Observations and Clarifications Regarding Media Coverage

Paradex noted that shortly after the incident, a large number of related media reports emerged rapidly, including from outlets that had not previously covered or followed Paradex consistently.

Many articles showed striking similarities in timing and narrative framing, raising legitimate questions about coordinated amplification or synchronized storytelling rather than independent technical reporting.

In addition, some content exhibited the following issues:

Lack of technical depth
Factually inaccurate statements
Reports published before official investigations concluded

These narratives were subsequently amplified across social platforms, expanding the perceived impact far beyond the actual technical scope of the incident.

Paradex pointed out that such situations are not uncommon in the crypto industry. Even mature platforms may face misinterpretation or overreaction during upgrades or maintenance, reflecting the inherent complexity of decentralized trading infrastructure.

Platform Metrics Fully Recovered and Showing Continued Growth

Since full restoration, Paradex’s core operational metrics have stabilized and are trending upward:

Accumulated trading volume has surpassed $1.5 billion
TVL (Total Value Locked) and open interest have returned to pre-incident levels and continue to grow
Season 2 of XP Rewards is entering its final two weeks, with the XP boost mechanism still active and user participation remaining stable

These figures demonstrate that users maintain strong confidence in Paradex's technical capabilities and platform stability.

Paradex's Position

Paradex stated that in the fast-evolving crypto industry, external attention and scrutiny are expected. However, accuracy, professionalism, and objectivity remain equally critical.

The team remains committed to providing media and the community with necessary data and technical context to support fact-based, rational discourse.

About Paradex

Paradex is a decentralized exchange platform dedicated to high performance, transparency, and user-first experience, serving global cryptocurrency traders.

Website: https://paradex.trade/

X (Twitter): https://x.com/paradex

Discord: https://discord.gg/paradex