TechFlow, on September 22, according to a report by the First Financial Daily, due to recent regulatory requirements, Futu Securities has updated its account opening criteria. Currently, mainland Chinese customers must hold overseas permanent residency documentation to open an account. A Futu Niuniu customer service representative emphasized that the company is currently upgrading its system and at this stage only accepts account applications from customers holding Hong Kong or Macau ID cards. After the system upgrade is completed, customers will be able to use their mainland ID card together with overseas permanent residency proof to open accounts.
When First Financial Daily reporters contacted Tiger Securities posing as customers, the customer service confirmed that in compliance with the latest regulatory requirements, the company has adjusted its account opening policy for mainland Chinese residents. Starting last week, the company no longer accepts account applications from mainland residents who provide documentation related to overseas work or residence, and only accepts applications from customers holding non-mainland Chinese identification documents.
However, on the evening of the 22nd, when First Financial Daily reporters called the customer service lines of Futu Securities and Tiger Securities, the automated voice messages from both companies still reflected the previous account opening policies for mainland residents and had not yet been updated.
