Bitget CEO Gracy Chen: Initially Confirms Hackers Breached Key Backend Systems of Wallet Service, Private Key Leakage Ruled Out

According to TechFlow, on September 25, Bitget CEO Gracy Chen stated that the security team has initially identified the source of the attack in this incident. The hackers breached a critical backend system of the wallet service and transferred funds out by forging transfer information and invoking the authorization signature process. Private key leakage has currently been ruled out.

Gracy Chen noted that the confirmation of related losses is complete, and the platform faces no further risk of capital outflow. The specific intrusion techniques used by the hackers remain under technical review, with a comprehensive report to be released upon completion of the investigation.

Regarding the resumption of withdrawals, multiple engineering teams at Bitget are concurrently executing system fixes and security hardening measures while preparing to restore withdrawal services. The platform will publish the recovery schedule immediately once the time window is confirmed, and will not provide a firm timeline in advance.